Welcome to Aly Foods!(“Aly”, “we,” or “us”). Aly Foods is an online market that enables you the most exclusive food via Website (the “Service”) and ‘’ALYFOODS GIDA A.Ş.’’ is the registered name of Aly Foods in Turkish trade registry.
This privacy statement is intended to provide information about how all Personal Information is collected, used, disclosed, processed and protected by Aly Foods.
2. WHAT INFORMATION WE COLLECT
From our Customers, Aly Foods only processes Customer Information that is necessary to establish and provide the Service to them, due to improving the usage and performance of the Service. The customer’s data that do not belong to a person and also as opposed to individuals, will not be considered Personal Data, because the definition of ‘personal data’ includes natural persons in the law. This Customer Information includes:
We do not store a record of the payment transaction, of the credit card number and other details, for account history, invoicing.
3. HOW WE COLLECT AND USE INFORMATION
Capitalized terms that are not defined in this Privacy Policy have the meaning given them in our Aly Foods’ Terms of Service.
We collect the following types of information about you:
3.1. Information you provide us directly: Aly Foods could ask for certain information such as your username, first and last name, phone number and e-mail address, order information when you order some of our products, or if you correspond with us. We use this information to operate, maintain, and provide to you the services and production of our Market.
3.2. User Content: We may also collect information regarding including but not limited to order content.
3.3. Analytics information: We may directly collect analytics data, or use third-party analytics tools as Google Analytics, to help us measure traffic and order trends for the Aly Foods’ Services. These tools collect information sent by your browser, including the pages you visit and other information that assists us in improving the Aly Foods’ services. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.
3.4. Cookies information: Cookies are small text of information stored directly on the computer or other device that you are using. When you visit the Aly Foods’ Products, Market and Services, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets Aly Foods help you log in faster and enhance your navigation through the site. If you return to our website these Platforms recognize the cookies and your browsing device. The purpose of using your device information is to provide a more secure area, to facilitate online navigation, to personalize your experience while using the website, and to otherwise analyze user activity that is advantageous for Aly Foods. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Failure to accept the cookie policy may cause you some difficulties. For example, we will not be able to recognize your account and you as you do not use cookies. Persistent cookies can be removed by following your web browser’s directions. Cookies may further allow us to select which of our advertisements, develop our marketing exercises, features or offers are to appeal to you and to display them to you. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Aly Foods’ Services may not function properly if the ability to accept cookies is disabled. The types of cookies and similar technologies used by us and companies which we cooperate for cookies and analysis with, can be classified and sight into one of four categories, named as 'essential Platform cookies', 'functionality cookies', 'analytics and performance cookies', 'advertising cookies'.[1]
3.5. Log file information: Log file information is automatically reported by your browser each time you access the Aly Foods. When you login our Market, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Aly Foods, domain names, landing pages, pages viewed, and other such information. Your log file information can be used as a legal evidence to prove whether your privacy rights on your User Content were violated.
3.6. Commercial and marketing communications: We use the information we collect or receive to communicate directly with you. We may send you emails containing newsletters, promotions and special offers. If you do not want to receive such email messages, you will be given the option to opt out or change your preferences. We also use your information to send you Aly Foods Services-related emails (e.g., account verification, purchase and billing confirmations and reminders).
4. PURPOSE OF COLLECTION AND PROCESSING
In order for a personal data to be processed, it is only necessary that Aly Foods serves to the person. We have set out below a description of the ways we plan to use your personal data. Aly Foods is an online market that enables you the most exclusive food. We can provide you an exclusive market place that can be used on your shopping.
We ensure that nobody can access to your files and any information in regards of the logging system that we use. In cases of unauthorized login attempts to your account, our system can attain it. The purpose of our collection and processing is to:
Please do not forget to consider that your personal data may be processed for more than one lawful ground depending on the specific purpose for which they are being used. If you need answers about the specific legal grounds, please do not hesitate to send an email to us via help@alyfoods.com
We will not rent or sell your information to third parties outside Aly Foods and its group companies without your consent. However, in some cases, we may share your personal data with third party companies such as Shopify, as noted below:
5.1. Who we may share your information with: We may share your information with third-party business partners for the purpose of providing our product and services to you. Those business partners will be given limited access to your information as is reasonably necessary to deliver the Aly Foods product and service, and we will require that such third parties comply with this Privacy Policy.
5.2. Required to share your information: Aly Foods will keep the third party service providers who have a “need to know” the information for business or legal reasons, informed about your Personal Information. This may be related to your payment for our services or taxation, or in order to carry out an administrative implementation, such as processing an invoice or supporting questions that you have submitted to our market. Aly Foods will disclose your information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to
(a) comply with the law and the reasonable requests of law enforcement;
(b) to enforce our Aly Foods Terms of Service or to protect the security or integrity of Aly Foods, products and services; and/or
(c) to exercise or protect the rights, property, or personal safety of Aly Foods, our Users or others.
5.3. Sharing certain service type information we collect about you: We may share certain service type information, including information obtained through tools such as cookies, log files, and clear gifs (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.)
DISCLAIMER: We do not have unlimited control over the personal data you provide to third party companies while shopping at Aly Foods. PLEASE EXAMINE TO THE PRIVACY POLICIES OF THE THIRD PARTIES ENGAGED THROUGH ALY FOODS FOR MORE INFORMATION.
6.1. Aly Foods will take technical and organizational security measures to keep Users Data safe. Security measures are aimed for (i) the protection of the User Data, against any unauthorized access and (ii) to keep the Services work properly. However, in addition, the User shall take the necessary measures to ensure ultimate security of their Market and User Information. In this context, the User accepts (i) that Aly Foods cannot be responsible for all security breaches and (ii) that the User is responsible for all errors and their direct or indirect consequences that may occur in his / her software and operating systems upon using Aly Foods’ Services.
You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from Aly Foods and Shopify, at all times. Aly Foods is not responsible for the functionality or security measures of any third party. For more information on the security of your data while using third party websites and services, please refer to the Privacy Policy and other relevant documentation of the third party website and service in use.
6.2. Compromise of information: In the event that any information under our control is compromised as a result of a breach of security, Aly Foods and Shopify will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
6.3. Users shall take necessary measures to protect User Content and protect their account against unauthorized access. Users shall notify the Shopify and Aly Foods immediately, in case of an unauthorized access to their account or sufficiently suspected on a breach of the security and privacy of Users Content.
7. DATA LOCATION
Operations within this site are carried out in the United States or any other country in which Aly Foods or its subsidiaries, affiliates or service providers maintain facilities. Aly Foods uses Amazon Web Services to store, manage, process and back up Customer Information as usage logs, account information and other data. By providing us your information, starting and using our services, you agree, declare and undertake that you have read that fully understand, be bound by all provisions and consent to this transfer. Please note that the information you provide to us will be transferred to the US. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. or any other country in which Aly Foods or its parent, subsidiaries, affiliates or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.
8. YOUR RIGHTS WITH RESPECT TO YOUR INFORMATION
You may have heard about the General Data Protection Regulation (“GDPR”) in Europe. You may have heard of the law that has adopted this regulation in 2016 and secured your personal data. The law called “GDPR” gives you certain rights regarding your personal data. Aly Foods recognizes and will comply with GDPR and those rights, except as limited by applicable law. You have the right to:
8.1. Request access regarding your personal data: This enables you to receive a declaration about processing, storage, sharing, storage, security of your personal data. This allows you to obtain information concerning how your personal data is processed.
8.2. Request correction of the personal data: that we hold about you. This enables you to request correction of your personal information to have any incomplete or inaccurate data we hold about you corrected. You also may want to ask us to delete or remove your personal data
8.3. Request erasure of your personal data: This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it (also known as the “Right to be forgotten”). This right allows you to request the deletion of your personal data in certain limitations under law in force.
8.4. Right to Complain: You have the right to make a complaint at any time to with the appropriate supervisory authority for data protection issues. So please contact us and appreciate the chance to deal with your concerns before you apply the supervisory authority. We will endeavour to deal with your request as soon as possible.
8.5. Request restriction of processing of your personal data: This is your right to request restriction or suspending of how and why your personal information is used or processed. You are entitled to request restriction or suspension on the use or process of your personal information.
8.6. Right to Object: This right enables you to object, in certain situations, to object to how or why your personal information is processed. However, Aly Foods reserves the right to not comply with such requests in case (i) Aly Foods has compelling legitimate grounds for processing the personal data which override the interests, rights and freedoms of the data owner, or (ii) it is necessary for the establishment, exercise or defense of legal claims.
8.7. Request the transfer of your personal data to you or to a third party: You are entitled to receive the personal information we have about you and to transfer it to any third party.
8.8. Right to not become subject of Automated Decision-Making: You are entitled to object and prevent decision and execution that could have a legal, in all probability that effect on you from being made solely based on automated processes.
Please be aware that some of these rights may be unusable in certain circumstances as stipulated in GDPR or any applicable law. If you have questions or concerns about statements, policy or rights herein please do not hesitate to contact us at help@alyfoods.com
9. PERSONAL DATA IN EU
The purpose of this section is to inform you about how your Personal Data is processed in and transferred in and out of the EU.
For the purposes of applicable EU data protection and privacy laws, Aly Foods, is considered as the Data Controller in respect of all EU Personal Information that it collects, uses and otherwise processes for its own purposes as set out in this Privacy Policy. We recommend our customers located in the EU to read this Privacy Policy in full, and particularly this section, before you provide us with any Personal Information or browse our website, and to make sure that you will be in confidence and be comfortable with our privacy implementations. This is due to the fact that, when you accept this part of privacy provision or start using our services, you are accepted as agreed, declared and undertook that you have read and understood all of the articles herein, especially those prepared for European citizens and that you are willing to be bound by all provisions herein.
Please note that, for the purposes of EU data protection and privacy laws, ‘personally’ identifiable information collected will only concern Personal Information which does not belong to any legal entity. All statements in this Privacy Policy relating to Personal Information will therefore apply to Personal Data of Customer under EU laws.
10. CHILDREN’S PRIVACY
Aly Foods does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register as Users. Aly Foods’ Services and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from a child under 13, please contact us at help@alyfoods.com
11.1. Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and Aly Foods’ Services more useful to you (“Cookies”). When you use and access the Aly Foods’ Services, we may place a number of Cookies files in your web browser. We use Cookies to collect information. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
11.2. Using Cookies for the following purposes: to enable certain functions of Aly Foods’ Services, to observe Customer’s behavior, analytics to understand how our Customers and, their authorized users make use of the Service and our website and to make targeted offerings of certain Services to our Customers and authorized users, Information used to determine how to make improvements to the Service and to develop new features, capabilities and ways of presenting data, To make a satisfaction assessment about our services and capabilities.
11.3. In addition to our own Cookies, we may also use various third-parties Cookies to report usage statistics of the Service, deliver advertisements on and through the Aly Foods’ Services, and so on.
11.4. If you’d like to delete Cookies or instruct your web browser to delete or refuse Cookies, please visit the help pages of your web browser.
12. LINKS TO OTHER WEBSITES AND SERVICES
We are not responsible for the practices employed by websites or services linked to or from the Aly Foods, including the information or content contained therein. Please remember that when you use a link to go from the Aly Foods to another website, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party’s own rules and policies. In addition, you agree that we are not responsible for and we do not have control over any third-parties that you authorize to access your User Content. If you are using a third-party website or service and you allow such a third-party access to your User Content you do so at your own risk. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources other than through the Aly Foods’ Services.
We reserve your information for as long as we need to serve you. So by the way, we also fulfill your rights and obligations in the contract. When you cancel your account, all personal data processed will also be purged within commercially reasonable time. All personal data we collect about you is destroyed within commercially reasonable time. Where we do not need your information in order to provide the service to you, we retain it only for 30 days and on the other hand, if we have a legitimate business purpose in keeping such data such data, we retain it until the necessity will end.
As long as there is a legal court decision, your personal data may be shared with law enforcement, it is limited to the requested one. Your personal data will not be delivered to law enforcement without a court order saying we have to.
If you have any questions about this Privacy Policy or the Aly Foods’ Products and Services, please contact us at help@alyfoods.com
16. CHANGES TO OUR PRIVACY POLICY
The purpose of revisions is to update this Privacy Policy from time to time by Aly Foods. When it is updated, the most recent update time will be shown at the top of the Privacy Policy. In case of a significant revision, customers will receive notification by email or through the service itself. All Personal Information we collect will be updated and revised on account of this Privacy Policy with taking into account the significant revisions. When we post changes to this policy, we will revise the “Last Updated” date at the top of this policy. We recommend that you check this page from time to time to be informed of any changes in this policy or any of our other policies.
Please check.